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Home » Rewards


REDCIG Rewards has been created so that we can give something back to you, our customer as a way of saying a big thank you for your support. You'll be encouraged to gain reward points (our reward scheme currency) whilst buying your favourite electronic cigarettes. So how does it work? Simple!

Loyalty Points

Loyalty points

Earn Reward Points on every order, you'll receive rewards once your order has been shipped.

Referral Points

Referral points

Introduce a new customer or friend REDCIG, and not only will they receive reward points, but on their order, you'll receive 500 reward points on every order they place.

Your friend needs to place the referral code you send them in the voucher box at checkout for them to be activated.

Reward Points

Reward points

There's no limit to the amount of points you can collect and there's certainly no limit to the friends you can introduce to the REDCIG. If you're a successful recruiter, your REDCIG shopping basket will be over-flowing with free products from us every month!

How do you go about spending reward points?

Spending your points is just easy as acquiring them; you then just pay the remaining balance in the normal way.

While shopping you'll see how many points you have to use and at the checkout you can choose to spend your points as part of the payment

For every 1000 points you collect, you can deduct £1 from your next REDCIG.co.uk order

Your points are yours to spend for 365 days from the day you receive them and we'll always use your oldest points

The value of points redeemed cannot exceed the value of the order

Where do I find my referral code?

Your exclusive referral code can be found in the Rewards Points tab of your Profile

The code can be used multiple times, so don't be shy about sharing it!

How can I start spreading the news?

We know you'll do it your way, but here are some ideas:

  • Share on Twitter and Facebook
  • Tell your colleagues, contacts, family and friends (use the refer your friend function in your profile and we'll send them an email)
  • Another great way is by posting messages on forums and writing articles on blogs. Again pop your referral code on there, there is no limit on the number of times it's used so the more people that see it the greater the chance you have of getting your favourite REDCIG products on us!

How many points do I have

You can see the number of points you have in the following places:

  • At the top of your profile page
  • My Profile Summary
  • Reward Points tab in your Profile
  • In your shopping basket

Terms and Conditions

Having an account with REDCIG will give you access to the reward scheme programme. We reserve the rights to change the reward scheme at any time without prior notice. The points balance on the reward scheme is not a recognised currency. The points cannot be transferred, exchanged or reproduced. Your points can only be redeemed at www.redcig.co.uk

All points that have been issued to you will have a 365 day expiry date. You will use your older points first The points you collect must be used for online purchases - they cannot be used via any other purchasing method. Only one account can be created per customer. Any abuse of this system will result in a suspension of both accounts created.

Reward points are issued for each £1 spent (rounded down to the nearest pound) on individual products and not the total basket.

Each point earned equates to £0.001 off any order (i.e. 1000 points gets you £1.00). The value of points redeemed cannot exceed the value of the order.

We hold the rights to remove or suspend the points gained from the reward point scheme at any point.

Reward points can only be used as a payment for the first transaction of a subscription order. Subsequent orders can only be paid for by using the stored payment card.

Customers can view an audit trail of all orders and referral transactions that affected their reward points in their Profile section.

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Customer Rating

"I smoked for 17 years and believed I would never quit, then a life changing development happened and found out I was to be a father. I refuse to smoke around my child, so I knew I had to do".